Duty of Care is our top priority
Our staff are trained by National Governing Body guidance

Health & Safety - Staff

Selection

During the initial stages of recruitment the centre looks for potential employees that posses a background in outdoor education, be it a college diploma or previous experience in the industry. This gives us the opportunity to build on skills already taken on by the candidate. Although we use CVs to judge the past experience of a candidate the recruitment team believes it is far more important to ensure that their attitude towards participants is correct for the sessions they will be providing. This is why all potential instructors are invited to our centre for a taster day prior to interview where we can assess their ability to work in a team.

Training

Residential staff undergo a full month of training that consists of induction, site awareness, rules and regulations, child protection, national governing body awards and in house training for activity sessions. Part time or freelance staff are subject to the same training standards, but are not given as many responsibilities.

Supervision

Activities at the centre can be delivered with or without the group’s adult/leader so it is very important instructing staff are competent when supervising children. During the training process staff learn how to work with participants and produce a safe working environment.

Child Protection

It is the duty of all adults involved with providing a service for young people to maintain and safeguard care/welfare to prevent harm. The centres directors believe this to be very important. During training instructors are made aware of how to assess their students regarding activities. All Accidents, near misses and child protection issues are forwarded to a Duty Manager and ultimately the Centre Director.

National Governing Body

Although most of the centres activities can be lead by instructors trained in-house we prefer to give our staff the opportunity to take away qualifications by sending them on NGB courses.

Staff Competence

To allow an instructor to supervise an adventurous activity they must complete a program of training with a member of the training team.

  • Just wanted to say “thank you” for another great Open Day. This was our 2nd year of coming along and it was just as good as the first. We bought another two families with us and they will be back again next year too. All the kids had a great time and slept very well last night. Some of the kids are now wanting do to the Summer Day Camps. Thank you to everyone.
    Kerrie Mooney

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